NYC used cars buyers may feel threatened by friends’ horror stories of shopping at other dealerships, but when they choose to shop at Yonkers Auto Mall, they’ll be sharing stories of contentment.
JAMAICA, N.Y. – NYC used cars shopping can be a difficult and harrowing experience if not done at the right dealership. Bad service experiences can prevent people from getting their desired NYC used cars and leave them feeling heavily disappointed.
Luckily, there’s Yonkers Auto Mall, an industry leader in customer service with many principles in place to ensure all NYC used cars buying experiences are entirely enjoyable.
Josh Aaronson, owner of Yonkers Auto Mall said, “I know people have said this before but we wouldn’t be here without our customers. They’re the reason we come to work each day because we know there are people out there who need the great service and vehicles only we can provide them. We’re always asking our customers how we can better serve them and are more than happy to get responses.”
Customers of Yonkers Auto Mall will find the dealership’s customer service to be better than other competitors in many respects.
Only those who shop at Yonkers Auto Mall will receive free maintenance for one year when they purchase their used car. The customer service experience begins with the Yonkers Auto Mall website which offers great transparency by listing the actual used cars in the dealership’s inventory, not ones that sold weeks ago. There are also many employees ready to answer customer questions through the live chat function or by phone.
Another way Yonkers Auto Mall is leading the way in customer service is the unique status it carries as a Capital One Diamond Dealer. This honor is only given to a very small group of dealers in the entire country, and it gives Mr. Aaronson the power to approve many customers for auto loans regardless of their less-than-perfect credit history. Mr. Aaronson was featured in Auto Finance News as a Diamond Dealer and he remarked on how the status allows him to get timely approvals for credit where other lenders normally take days to approve customers for auto loans.
“Most important, we want our customers to know that we care about them and their vehicles long after the sales are over. We love it when they stop by to tell us how their car is performing or even how they’re doing. Everyone is always welcome to come by and have a cup of coffee with us so we can catch up with them and find out how they’re enjoying their lives and their cars.”
Yonkers Auto Mall has also offered exclusive sales and promotions such as employee pricing which gives customers an inside chance to get access to the best pricing in the business. Take one look at the testimonials, and it quickly becomes apparent that Yonkers Auto Mall strongly emphasizes customer service.
For more information about Yonkers Auto Mall, or the superior NYC used cars available for sale, visit http://www.automallyonkers.com or call 888-889-4238.